Medical Records Request Portal
Secure, Fast, and Easy Access to Your Medical Records
Request and track your medical records online. Our HIPAA-compliant system ensures your information stays private and secure.
How It Works
Submit Request
Fill out a simple form with your information
Verification
We verify your identity for security
Processing
5-10 business days to prepare records
Ready
Receive notification when ready
Returning Users
Already have an account?
Track all your requests in one place
Save your information for faster submissions
Get email notifications on status updates
Don't have an account? Create one free
First-Time or Guest
Quick one-time request
Submit a request in just a few minutes
Track your request with a confirmation number
No account needed - fully secure
Already submitted? Track your request using the confirmation number you received via email.
Track Request StatusProcessing Timeline
Business Days
Request verification & processing start
Business Days
Typical completion time
You'll receive email updates at each stage of processing.
Upload Requirements
Accepted Formats
PDF, JPG, PNG, DOCX
Maximum File Size
10 MB per file
ID Verification
Government-issued ID may be required
Frequently Asked Questions
How long does it take to process my request?
Most requests are completed within 5-10 business days. Complex requests may take longer. You'll receive email notifications at each stage.
How much does it cost to request medical records?
Fees vary based on the type and volume of records requested. You'll be informed of any applicable charges before your request is processed.
What information do I need to submit a request?
You'll need your full name, date of birth, contact information, and details about the records you're requesting. Valid photo ID may be required for certain record types.
Can someone else request my medical records?
Yes, with proper authorization. You'll need to provide a signed authorization form and valid identification for both parties.
How will I receive my medical records?
Records can be delivered electronically (secure email), picked up in person, or mailed to your address. You can specify your preferred delivery method when submitting your request.
Is my information secure?
Yes. We use industry-standard encryption and follow all HIPAA regulations to protect your personal health information.
Need Help?
Our Medical Records team is here to assist you
Monday - Friday: 8:00 AM - 5:00 PM EST